Last updated: 29 March 2026
By accessing or using the Bump platform (“getbump.io”), you agree to be bound by these Terms of Service. The platform is operated by Jacarenda Labs Ltd., a company registered in England and Wales.
Bump is an AI-powered growth platform for local service businesses. The platform provides website diagnostic scanning, SEO and GEO visibility monitoring, AI-generated content, lead capture, competitor intelligence, and an AI agent (“Oly”) that acts on your behalf.
You must create an account to access platform features beyond the free scan. All plans include a 14-day free trial. You are responsible for maintaining the confidentiality of your account credentials. Plan features and limits are described on our pricing page and may change with 30 days’ notice.
Paid subscriptions are billed monthly or annually via Stripe. You may cancel at any time from your billing settings. Cancellations take effect at the end of the current billing period. No refunds are provided for partial billing periods. Refund requests should be directed to our support team.
Content generated by Oly (blog posts, landing pages, social copy) is provided for your use. You own the output and are responsible for reviewing it before publication. Bump does not guarantee the accuracy, originality, or SEO performance of AI-generated content.
Your use of the platform is also governed by our Privacy Policy. We process data in accordance with the UK GDPR and the Data Protection Act 2018.
You agree not to: (a) use the platform for unlawful purposes; (b) attempt to access other users’ accounts; (c) reverse-engineer the platform; (d) use automated tools to scrape or overload the service; (e) submit false or misleading information.
To the maximum extent permitted by law, Jacarenda Labs Ltd. shall not be liable for any indirect, incidental, or consequential damages arising from your use of the platform. Our total liability shall not exceed the amount you paid in the 12 months preceding the claim.
We may update these terms from time to time. Material changes will be communicated via email at least 30 days in advance. Continued use after changes take effect constitutes acceptance.
These terms are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.
For questions about these terms, contact us via the in-app support chat or at the address registered with Companies House.